The Art and Heart of Successful Human Experience Training [Infographic]
If you are one of those amazing people who read last week’s post and reached out in support of our Surprisingly Kind movement – Thank You! If you missed that post, you’ll get the gist soon – as I build on the surprisingly kind theme. The “Surprisingly Kind” movement is an effort to increase service…
The Art and Heart of Successful Human Experience Training | A Path Infrequently Traveled
If you are one of those amazing people who read last week’s post and reached out in support of our Surprisingly Kind movement – Thank You! If you missed that post, you’ll get the gist soon – as I build on the surprisingly kind theme. Quite frequently, my team and I are asked to develop…
Surprisingly Kind [Infographic] | Starting a Movement for Customer Experience and Beyond
I learned long ago that when multiple forces in the universe point in the same direction, you should probably pay attention. So, this is what has captured my attention these days – it’s a kindness movement. We are calling the movement “surprisingly kind,” and it’s a term that I heard used for the first time…
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