VUCA, Coronavirus, and Tools for Human Experience Leadership [Infographic]

For years now, I have been equating leadership with managing in a VUCA world.

During my work on training development at Mercedes-Benz, the company established a cadence of leadership training modules that focused on managing volatility, uncertainty, complexity, and ambiguity by first leading oneself, then leading teams, and finally leading the organization.

If my team or I can assist you during that journey, please reach out to me here and I will find a time to talk.

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Joseph A. Michelli, Ph.D. is a professional speaker and chief experience officer at The Michelli Experience. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies.

Follow on Twitter: @josephmichelli

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