At The Michelli Experience, we help front-line employees to senior leadership—enhance customer employee engagement, drive customer loyalty, and foster organic growth.
Our primary focus is delivering powerful keynote presentations that inspire action and ignite transformation. We also offer workshops, consulting services, and bestselling books tailored to your business's goals.
By drawing on our work with leading brands like The Ritz-Carlton, Starbucks, Mercedes-Benz, Airbnb, Zappos, and Pike Place Fish Market, we provide actionable insights that help improve customer retention and boost referrals.
Let us partner with you to create a lasting and measurable impact!
Let us serve you!
Schedule your free 15-minute consultation with a member of The Michelli Experience team.
Past + Current Clients Include:
ABA-logo
fiat
Pandora-Logo
kaiser
Nespresso_logo
Saudi_Electric_Company
vw
godiva
Sonny's BBQ
OUR MISSION
To serve those committed to serving well.
OUR VISION
To transform business experiences.
OUR VALUES
Personalization, gratefulness, humility, optimism, and "otherness."
WAY WE SERVE STATEMENT
Our priority is you - our VIP (Valued, Inspired, and Powerful) client.
The Starbucks Experience: Leadership Tips eBook
Elevating Care in Healthcare: Lessons from the UCLA Health System eBook
Stronger Through Adversity eBook
The Starbucks Experience: Leadership Tips eBook
Elevating Care in Healthcare: Lessons from the UCLA Health System eBook
Stronger Through Adversity eBook
KEYNOTES & WORKSHOPS
Imagine having a globally recognized expert in customer loyalty, client experience design, employee engagement, and leadership at your next event.
Now, imagine that expert delivering proven strategies tailored to your specific event objectives in a way that truly resonates with and engages your audience.
With over 30 years of speaking and consulting experience, Dr. Joseph Michelli has partnered with event planners like you to create impactful and memorable experiences. Drawing from his consulting work and bestselling books on renowned brands such as Mercedes-Benz, Airbnb, UCLA Health System, and Pike Place Fish Market, Joseph brings actionable insights that make a lasting impact.
Most importantly, Joseph customizes each engagement—from keynote speeches to workshops and break-out sessions—to ensure it is uniquely designed to support your success and deliver exceptional value.
LISTEN TO DR. MICHELLI'S PODCAST
Creating untold business and personal success. Dr. Joseph Michelli offers insights from great businesses with which he has worked.
GIVING BACK
The Michelli Experience is passionate about partnering with our clients and that passion extends to having a positive impact in the world beyond our work. After we complete projects, on behalf of a client, we make a charitable donation to FreeRice.com in the spirit of ending world hunger to honor our work together.
“The Michelli Experience was an incredible one from start to finish! Our people are still buzzing about Joseph's time with us. It is truly a rare combination of someone that has the subject matter expertise, the ability to articulate it in a meaningful & engaging way, and most importantly practices it in his own interactions with companies and clients. Thank you Joseph for having the heart of a servant leader and helping lift us up coming out of the pandemic!”
BART BURGER
Managing Director of Membership & Educational Services, BPAA