Customer Experience Wisdom {Infographic}

During my many visits to New Orleans, I’ve been fortunate to dine at the Dooky Chase Restaurant off of Orleans Ave.

When I’ve visited, I was aware of Dooky Chases’ storied history as the first local Creole restaurant for people of color. I also knew that it had been a gathering place for civil rights leaders.

Sadly, I missed a very important historically relevant piece of information at Dooky Chase – that is the story of its owner and head chef, 96-year-old Leah Chase. Shame on me!

customer experience wisdom, dooky chase, leah chase, customer experience

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Joseph A. Michelli, Ph.D. is a professional speaker and chief experience officer at The Michelli Experience. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies.

Follow on Twitter: @josephmichelli

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