Do Reward Programs Produce Loyalty? – Tips for Creating Incentives That Drive Business (Infographic)

In this week’s blog, I discussed distinctions between customer loyalty and a rewards program.  For more information on the topic, please refer to the blog.   Otherwise, this infographic visually summarizes those distinctions and offers tips for building a successful customer incentive program.

For more information please reach out to me using the contact tab.

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Joseph A. Michelli, Ph.D. is a professional speaker and chief experience officer at The Michelli Experience. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies.

Follow on Twitter: @josephmichelli

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