Looking Back, Letting Go, and Moving Forward [Infographic]

As I was readying for a new year of blog posts, I looked back to past articles and decided to expand on a prioritization theme that I touched on as the calendar moved from 2017 to 2018.

I personally look forward to a balanced year providing keynotes, workshops, and strategic consultation to leaders like yourself. Let’s set-up a call to talk about ways to prioritize and streamline your 2020 customer experience and leadership objectives. I can be reached here!

Smoke over black background

Joseph A. Michelli, Ph.D. is a professional speaker and chief experience officer at The Michelli Experience. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies.

Follow on Twitter: @josephmichelli

Leave a Comment





FREE RESOURCES

The Starbucks Experience: Leadership Tips eBook
Elevating Care in Healthcare: Lessons from the UCLA Health System eBook
How to Win Every Customer, Every Time, No Excuses! Article