My First (and possibly my last) Book Review – Hooked on Customers by Bob Thompson
As an author, it seems I am always on deadline with my own manuscripts. This leaves me little more than the opportunity to write business related correspondence and a weekly blog. Through the years, friends have asked me to provide reviews of their books and I have always apologetically declined. If I feel strongly about…
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The Starbucks Experience: Leadership Tips eBook
Elevating Care in Healthcare: Lessons from the UCLA Health System eBook
