business reputation

Small-Town Lessons on Relationship and Business Reputation [Infographic]

In the 1960s and 1970s my small hometown of Florence, Colorado was comprised of, at most, 40 businesses. The 3,000 residents preferred to shop at those establishments unless a Florence merchant left them feeling their business was not appreciated or if the merchant didn’t authentically care about the community. In those rare instances, a Florence resident…

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Small-Town Lessons on Relationship and Business Reputation

Long ago in a galaxy far, far away…If I were to paraphrase the Star Wars opening, a long time ago was the 1960’s and 70’s and that far away galaxy was my small hometown of Florence, Colorado. The main street of Florence was comprised of, at most, 40 businesses. The 3,000 residents preferred to shop…

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