Dooky Chase

Customer Experience Wisdom from a 96-year-old Business Legend [Update]

Due to the recent passing of great customer experience hero Leah Chase, I would like to honor her by reposting this blog which originally published on February 19, 2019.  Few people have actively stewarded a restaurant’s success for over 70 years. So, when such a person speaks about customer experience, I take notice and listen. I…

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Customer Experience Wisdom {Infographic}

During my many visits to New Orleans, I’ve been fortunate to dine at the Dooky Chase Restaurant off of Orleans Ave. When I’ve visited, I was aware of Dooky Chases’ storied history as the first local Creole restaurant for people of color. I also knew that it had been a gathering place for civil rights leaders.…

View Post about Customer Experience Wisdom {Infographic}

Customer Experience Wisdom from a 96-year-old Business Legend

Few people have actively stewarded a restaurant’s success for over 70 years. So, when such a person speaks about customer experience, I take notice and listen. I suspect we all should. During my many visits to New Orleans, I’ve been fortunate to dine at the Dooky Chase Restaurant off of Orleans Ave. When I’ve visited, I…

View Post about Customer Experience Wisdom from a 96-year-old Business Legend

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